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Error 202

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Jeremand
#0 - July 17, 2010, 9:15 p.m.
Blizzard Post
Ok so im trying to upgrade my account from trial to full and when i put in the full correct credit card information i get the error 202, i just used this card to make a purchase earlier today so the card isn't the issue, does anyone have a fix for this or must i go out and buy a retail copy of the game?
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Vrakthris
#2 - July 17, 2010, 10:23 p.m.
Blizzard Post
"Error 202" usually indicates that the provided payment method is incompatible in some way with the selected online purchasing system (in this case, a digital upgrade). This doesn't mean that the payment method is invalid or in poor standing. Rather, it's just a sign that something isn't syncing up with the online transaction.

In these situations, it's sometimes best to first ensure that the account's billing information is up to date. If everything looks solid, then you're welcome to contact our Billing & Account Services department by phone. Our representatives will be happy to work with you and assist with your transaction in any way possible. :)

Billing and Account Services
    Live Representatives Available 7 days a week, 7am to 8pm PDT/PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283


Alternatively, you may want to pick up a copy of the game from a retail store. This has the added benefit of upgrading the account immediately and not needing to wait the possible 72 hours for payment processing. When applying the CD key though make certain you are upgrading your trial and not creating a new account. :)

Good luck!