Authentication

#0 - July 14, 2010, 9:01 a.m.
Blizzard Post
I've logged in at least twice w/o having to use my authenticator in the last 48 hours. I've also inputted a code into the authenticator part and still been able to log in. What's going on?
#11 - July 14, 2010, 10:16 a.m.
Blizzard Post
I'm asking this be looked into further, Conser.

I do apologize for any inconvenience or confusion this may have caused.
#13 - July 14, 2010, 10:28 a.m.
Blizzard Post
Q u o t e:
No prob. As I've said. I haven't noticed anything missing in my bank and I haven't withdrawn anything that I didn't know about from my guild's bank so I'm thinking it bugged out or something.


Aye, it may need to be replaced.

This may take a little while, but someone will be looking into this for you.
#15 - July 14, 2010, 10:30 a.m.
Blizzard Post
Q u o t e:
As in physically replaced or just the serial id re-entered into the system?


That is what needs to be determined actually.
#30 - July 14, 2010, 11:17 a.m.
Blizzard Post
Q u o t e:
Well, I'm just hoping it's some sort of glitch in Blizz's system.


At this point, I'm not seeing anything out of the ordinary in access, I believe this is on our side - of course, that doesn't mean there may not be.

You did a full security sweep of your system recently? That's a good security habit in any case.