What is the petition queue at? Hacked!

#0 - July 13, 2010, 7:22 a.m.
Blizzard Post
I have currently had a restore petition open since Friday morning, with no communication from GMs other then "We will look at it."

I was just wondering what the queue is at for restorations? My account is totally unplayable at the moment.
#3 - July 13, 2010, 8:01 p.m.
Blizzard Post
Q u o t e:
As a side note, I did manage to find the source of the compromise and correct it.

I also changed my WoW password AGAIN, after correcting the issue. I then followed EVERY step given in the Blizzard guide to protecting your account, and plan on ordering an authenticator ASAP.



Adding an authenticator as an additional layer of protection is an excellent choice. We are temporarily out of stock on the keyfobs, the mobile is of course available. If you wish to get the physical authenticator - just check back with the store early and often.

I can confirm you have an open investigation, at the moment it's 3 days 11 hours old. Right now, investigations are running 5-ish days, give or take - so you should hear from your Specialist relatively soon.
#6 - July 13, 2010, 8:12 p.m.
Blizzard Post
Q u o t e:
Is there any reason I can't log into my warlock? I know he is under investigation, but I didn't know I couldn't log into it.


The ones they tried to transfer likely won't be available at all until this is resolved. You wouldn't want to play a transferred character in any case - anything you did would be undone when they were sent back.