Permanently disabled account

#0 - July 13, 2010, 10:12 p.m.
Blizzard Post
My other account was hacked a few days ago. And the hacker put an authenticator on it so that i couldn't log on. I noticed yesterday that it was removed and i tried logging in again to see the damage done, and it my account has been permanently disabled. I was wondering if there is anyway i can have this lifted find the damage done. All help would be much appreciated.
#1 - July 13, 2010, 10:19 p.m.
Blizzard Post
Q u o t e:
My other account was hacked a few days ago. And the hacker put an authenticator on it so that i couldn't log on. I noticed yesterday that it was removed and i tried logging in again to see the damage done, and it my account has been permanently disabled. I was wondering if there is anyway i can have this lifted find the damage done. All help would be much appreciated.


It sounds as if the malicious party used your account for illicit purposes, Arkatraz, and the account was suspended as a result. Accordingly, you will need to contact our Account Administration department by emailing [email protected] to request review. Please contact them at your earliest convenience so that they may assist you as soon as possible.

For more information on how to secure your computer and recover your account, please visit the following support articles:

What to do if Your Account Has Been Compromised:
http://us.blizzard.com/support/article/30796

Account and Computer Security:
http://us.blizzard.com/support/article/30794