Unknown Mail return problem

#0 - July 10, 2010, 6:53 p.m.

I recently recreated a toon because of caster displays and how they look, however before i did that i returned the stuff i sent to the char (Heirlooms / other junk).

After i recreated the char with the EXACT SAME NAME, I logged over to my main and just hit "Return" hoping because the character had the same name it would go to them. It did not, i did not receive the items and i havent had them returned to my main. Wondering whats going on.. i dont want to have to farm 65 + 40 + 40 + 50 more triumph badges just to get things that could easily be restored.

Currently pending a ticket.. that will be answered.. in 5days?

Any help would be good, ty.

Aredek

#1 - July 10, 2010, 7:05 p.m.

You've done the appropriate thing by opening an in-game petition, Disreputable. A member of our Game Master staff will gladly look into the possibility of restoring these items for you as soon as possible.

Thanks for your patience!

Aredek

#3 - July 10, 2010, 7:08 p.m.

Q u o t e:

Will it take longer because it's the weekend?

It will not, Disreputable. Our Game Masters work around the clock to assist you as soon as possible. :)