Unauthorized Authenticator

#0 - July 15, 2010, 5:35 a.m.
Blizzard Post
I require help, im quite infuriated Blizzard has closed it's doors for the night so by morning all my epics will probably be sharded and who knows what will become of my characters..Please aid me Blizzard someone has placed an Unauthorized authenticator on my account I believe I got it from malicious add0n's or a bad fake cata beta invite email..Please HELP honestley ever since you put this things on the market Blizzard they have been a tool for those damned gold-farming pigs.
#18 - July 15, 2010, 6:07 a.m.
Blizzard Post
Q u o t e:
I require help, im quite infuriated Blizzard has closed it's doors for the night so by morning all my epics will probably be sharded and who knows what will become of my characters..Please aid me Blizzard someone has placed an Unauthorized authenticator on my account I believe I got it from malicious add0n's or a bad fake cata beta invite email..Please HELP honestley ever since you put this things on the market Blizzard they have been a tool for those damned gold-farming pigs.


I had this checked for you Koltiros and since they were actively in the account, we locked it down for your safety. How much damage may have been prevented will have to be seen, these guys are very fast.

You should have an email with further instructions on security - as well as how to get this unlocked once you are certain your system and email are secure.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109
#37 - July 15, 2010, 6:44 a.m.
Blizzard Post
Q u o t e:
i know! and well i didnt get one.. i was lured from the in game process hahah


Tare, that is gone now and you should have access with your latest password.

I see where you requested that, you'll want to look to see if any of your characters have damages - that's likely, and report it as soon as possible.

Also, as mentioned in this thread, finding the source of how they obtained your password and ID is vital to prevent this recurring.