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Account hacked

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Kaidian
#0 - July 12, 2010, 5:25 a.m.
Blizzard Post
My account has been hacked. It now has an authenticator on it and I did not put it there. How do I get my account back?
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Orlyia
#3 - July 12, 2010, 7:37 a.m.
Blizzard Post
Q u o t e:
My account has been hacked. It now has an authenticator on it and I did not put it there. How do I get my account back?


This issue looks to have started on 7/9, Kaidian.

This is gone, and you should have a new password at your registered email address.

The question now is - how did they obtain your password and ID. The answer to that question is vital to this not recurring. If they still CAN get you information, they WILL be back.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109