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Can a blue poster clarify something for me?

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Aieny
#1 - July 9, 2010, 5:41 a.m.
Blizzard Post
what was the nature of the petition? Also, you can state such in the customer satisfaction survey.
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Vrakthris
#3 - July 9, 2010, 5:42 a.m.
Blizzard Post
Q u o t e:
I had an open ticket in game for over 3 days. Earlier, it said it was to be surveyed soon, but all of the sudden it sends me to the customer satisfaction survery with nothing from a GM. Did my ticket get sent somewhere else? Did they trash it?

Just really confused about the whole situation - I've never had an In-Game ticket just... disappear... without hearing anything at all from the GM.


Thanks?


Did you check you in-game mail or your registered e-mail address, Hermokrates? Your petition, which was open for 1 day 13 hours, was a restoration follow up request, correct?

It was handled and you were sent several in-game messages with items attached as well as mail to your registered address.