Can't login, unathorized authenticator

#0 - July 9, 2010, 3:33 a.m.
Blizzard Post
I can't get log into my account, as it now prompts me for an authenticator code. I don't have an athenticator yet, nor have I authorized one to be applied to my account. Since battle.net also asks for the code, I can't get on there either to disable it. Obviously someone has hacked in or something. Can a blue please take the authenticator off my account?
#1 - July 9, 2010, 5:01 a.m.
Blizzard Post
Q u o t e:
I can't get log into my account, as it now prompts me for an authenticator code. I don't have an athenticator yet, nor have I authorized one to be applied to my account. Since battle.net also asks for the code, I can't get on there either to disable it. Obviously someone has hacked in or something. Can a blue please take the authenticator off my account?


You should be able to get in with your latest password Slappi. Did you find the source of this?

This looks like we just finished a restoration and an authenticator was applied. That would indicate that they still have a means of obtaining your password and ID. Have you made certain your system and email are secure?

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109