Can a blue pls check my compromised accnt?

#0 - July 8, 2010, 11:06 p.m.
Blizzard Post
Hi I have been hacked when my account was inactive. The account had an authernticator added to it and now I am unable to log in anywhere. I received an email from Blizzard stating that it was closed due to abuse of the economy.

I have ran multi antivirus'/mal and adware sweeps to possibly clean out my computer. I also changed my password and emailed blizzard like the rules say when you get compromised. Now I just wait for blizzards response which I assume will take quite some time since they are really bogged down rigfht now, (it's been a week since I emailed them, but I'm in no rush so no biggy).

My request is if it is possible, can a blue check my account status to see if my characters where deleted?(This account I'm posting on is my sisters since I can't log into mine)

I mainly wanted to check if my warrior was deleted by the hacker, because I heard that if they are deleted for too long then they may not be able to restore them with all their gear?

Character name: Jarekspissed
Realm: Zuluhead

Thanks!
#2 - July 9, 2010, 1:51 a.m.
Blizzard Post
That particular character does seem to have been deleted, Andriia.

It's also true that age can sometimes impact a restoration, but this compromise looks fairly recent.

Your email is dated 7/1, that should be coming up in queue rather soon.