#0 - July 14, 2010, 2:06 a.m.
Q u o t e:
It's a trap. Someone trying to phish for your account information. If it is still on your screen you can right click their name and click on "report spam"
Blizzard will never threaten to take action against your account, they will just do it.
You can also recognize in-game representatives by a little blue Blizzard logo that will appear next to their name.