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Character Recovery

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Lothireal
#0 - July 13, 2010, 12:34 p.m.
Blizzard Post
How does blizzard actually go about recovering lost characters when someone if hacked?
Also How would you go about reporting to Blizzard that you are missing a character?
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Aredek
#9 - July 13, 2010, 3:57 p.m.
Blizzard Post
Q u o t e:
The Servers are offline so I sent an Email in.


Thanks for that, Lothireal. Our staff will do their best to verify your losses and attempt to restore them as soon as possible. If you have any questions along the way, please let us know. Also, I encourage you to review the following threads for more information on how to secure your computer and report your account as compromised:

What to do if Your Account Has Been Compromised:
http://us.blizzard.com/support/article/30796

Account and Computer Security:
http://us.blizzard.com/support/article/30794