#2 - July 9, 2010, 2:56 p.m.
If you haven't already, please look through this post:
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1
It will have links to all the information you need to help you with this situation. And you can always post questions here if you have them. I wish you a large amount of luck in getting your items restored!