Blizzard's Responsibility with Real ID

#0 - July 8, 2010, 11:23 p.m.
Blizzard Post
I dont think blizzard has really considered the level of ethical responsibility they have to take on if they force us to disclose our real names while using there forums. Im sure by now you have all read the clever protesters who have already used real ID info gathered from the forums to discover personal information about a blizzard employee as a statement against the new policies "Including his age, relatives' names and ages, phone number, home address, and that he apparently lives with his mom" (consumerist.com), and the fact that since then, threats have been made against him and his family

If blizzard forces us to use our real names, then it would be a double standard if they dont use their real names as well. This means the first/last names of the poster of each official blizzard "blue post" will be accessible to thousands of pissed off, hot headed, and computer savvy WoWers who will have little trouble discovering all of the poster's personal info including address, phone number, email, family, etc.

I wouldn't want to be the guy who has to post the latest class nerf on the forums.

Because there as so many fewer "Blue Posters" than regular posters, and they are perceived as many as people who have direct access to the inner workings of blizzard, they will be a huge target for harassment, threats and identity theft. So blizzard will have to take action to protect them.

But what can they do? If they hide the names of their own employees, not only are they creating a double standard, but they are justifying every argument against the new policy. How can blizz say: "Its not safe for us to give out our real names, but you guys have to, sorry"

Second point: If real names are to be used on the forums, blizzard is responsible for taking action on every single verbal threat, racist comment, hateful remark, verbal harassment, and implication of criminal action stated on the forum. Making a threat or a hateful/racist comment against another on the forums in one thing if it is between 2 anonymous people, but as soon as real names are involved (and the possibility of finding and carrying out a threat) blizzard has a moral and legal responsibility to take action and report it to the authorities, no matter how unlikely it is that the threat will be carried out. As soon as real names are involved a threat made on the forums is a threat against a real individual, and not their anonymous screen name.

Imagine an extreme example where a heated argument breaks out between two players on the forum. Player 1 threatens Player 2 and Blizzard takes no legal action against the person who made the threat. Player 1 then uses the 2's first/last name to find his address, and physically assaults them or even kills them. Blizzard can be held responsible for A) Providing the information that Player 1 used to find the 2 IRL, B) failing to report a threat against a Player 2, made on a medium that is created and regulated by them. Criminal charges could be pressed against Blizzard, and the Player 2 could sue blizzard, even if they agreed allow blizzard to give out their name

Another example. There is a terrorist attack or a high level political member is assassinated. Player 3 jokingly posts on the forums "I couldn't raid last night because I was busy helping ____ terrorists commit ____ attack" Even if the intent is comical, blizzard has a legal responsibility to report this person to the police.

I highly doubt that blizzard has the resources or the man power to constantly check every single thread for threats, insults/harassment, abuses, racist comments, hateful comments, and confessions of illegal action and report them to the authorities. Further more, this causes even more problems on a forum that is open to multiple countries each with different laws and authorities.

If Blizzard is to implement this new policy, they must realize that they are giving out real personal information about their clients that can be used to gather other personal information and they must take responsibility for protecting the identities, personal information and well being of their subscribers.
#1 - July 8, 2010, 11:25 p.m.
Blizzard Post
Feedback is still being gathered on the topic. Please use this thread in the interim.
http://forums.worldofwarcraft.com/thread.html?topicId=25712374700&sid=1