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HACKED

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Thetrollific
#0 - July 12, 2010, 9:02 a.m.
Blizzard Post
3... well now 4 days ago my account was hacked. All my gear except like 6 pieces were destroyed, and an authenticator was put on my account... I cannot access it to even get back into the game to contact a gm or anything. I emailed the right people, but I havent gotten a reply, and I have not gotten through to the phone service yet... Can someone please help?
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Orlyia
#2 - July 12, 2010, 9:35 a.m.
Blizzard Post
Q u o t e:
really any help from a blue would be great... I have no idea what steps to take from here, and I would really like this damn authenticator off of my account!!!!


See if you can access the account with your last password, Thet. Also, since this has been reported already as compromised, it's in the investigation queue.

Right now, security is the main concern so they can't get back in. If they can....they WILL be back, that is very likely.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109