I fail at rezzing

#0 - July 13, 2010, 9:35 p.m.
Blizzard Post
Hi,

I took a two-year hiatus from the game, and my best friend finally (after a LOT of trying) talked me into coming back. He sent me a scroll of resurrection and I accepted. Unfortunately, I ran into some problems reactivating because apparently my account was hacked about a year ago, when I wasn't even playing.

All of that has already been resolved, there is no action that needs to be taken care of for my account right now.

However, since I went through Account Administration to get my account restored, I missed clicking on the scroll of rez to reactivate my account, and my friend did not get credit for bringing me back. I know his Battle.net e-mail address but I won't post it here for his security. Is there anything I can do to make sure he gets credit for rezzing me?

Thanks in advance,

Bubba
#1 - July 13, 2010, 9:39 p.m.
Blizzard Post
Unfortunately, we may not be able to apply the Scroll of Resurrection after the fact, but you're welcome to bring it to the attention of our Billing department to see if they are able to provide you with the request assistance. They can be reached using one of the following methods:

Billing and Account Services
  • Email: [email protected]
  • Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11

    Live Representatives are available every day from 7:00 AM to 8:00 PM PDT
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283