Account hacked.

#0 - July 13, 2010, 12:16 p.m.
Blizzard Post
I have been away for a few days at my lake house, which is a hour drive away. With no internet access, I cannot access my account but my iPhone sometimes gets signal and grabs my emails.

I was notified yesterday at EXACTLY 12:26 AM that my password was channged to my Battle.net account. I thought my password was secure, but it seems it was not.

So I freaked out, went to sleep, then when I woke up came straight home. I used my secret question to gain back my account. No characters were deleted, WOO! Logged in to (This character, my death knight) only to notice I was level 70, standing by a mailbox, with 3 gold.

I had OVER 9000 (Yes, haha, I know the meme, blah blah blah...this isn't trolling) gold on my character!

Now, I am certainly not mad some idiotic hacker got me levels because he thought he would keep my account, that's his own damn fault! I hope he realizes how much time he wasted! Stupid hackers.


I would like my gold back, phone support is not up right now, and I just emailed Blizzard. I would like something replied to ASAP. I included my phone # in the email so you may call me directly.


Email: <removed>

Thanks!

EDIT: Seems all 3 characters are missing all their gold.
#2 - July 13, 2010, 1:15 p.m.
Blizzard Post
Reporting this by email is fine, you could also submit a petition if you like.

The main thing at this point is finding the source. If that's not determined, the chances of this recurring are VERY high.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109