You have to be kidding me.

#0 - July 7, 2010, 9:46 p.m.

I just got my account replenished today and got password and information. I was set, bought another subscription and had to wait for it to take effect. Then I go to log on and WHAM! "This account has been frozen".

I reset my password again before this happened because the first time I did it short for convenience sake so I could be off the phone faster then I reset it later to something longer and more elaborate. I think Blizzard made a mistake and thought someone was trying to hack me. Just unfreeze my account it was me!

Thank you.

Vrakthris

#7 - July 7, 2010, 11:41 p.m.

Sometimes it is necessary to lock an account to make certain that the person who has access to the account is the person who is actually registered to the account. It is likely that due to the nature of the compromise it became necessary to verify that you are who you say you are.

Were you sent an e-mail with account recovery instructions, Moderator? I can take a look if you like. If you can provide me with the name and realm of a character on the account.