Phone Call to get Password

#0 - July 8, 2010, 2:10 a.m.
Blizzard Post
Hello, i have input my real life details(address name) (credit card no) Into a website. To my suprise, i found out that someone moved my char to town and did some trading yesterday. I did a scan and all i found is a malware. I doubt it was a key logger.

Is it possible to phone Blizzard and get my password from using my real life particulars(address name) and credit card information? If its possible then i believe that website is the one that moved my char and did some trading.

So my question is, is it possible to get an account's password through real life particulars and credit card information?
#6 - July 8, 2010, 2:36 a.m.
Blizzard Post
Q u o t e:


Blizzard doesn't have access to your password. They can reset your password in that they can send you an email with a new one, but they can't give it to you or anyone else.

***Quoted for Turtle***

I am unable to see your password, Azureshine, so it would be impossible for me to reiterate it to you, or anyone claiming to be you. It is true that I could reset the password, but you would receive an e-mail indicating that this was the case. I would recommend that you redouble your efforts and sweep your computer again. You may want to use some of the information provided in the following post to assist you: (http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1).