I have the solution to the REALID problem.

This solution basically removes facebook from your goals, so if that contract or whatever deal you have with them is essential, then there's a problem because it does not require them.

Many people may be comfortable sharing their first name. Not many want to share their last, or even the first initial of their last even if they add the person's email in game.

Here's what you do:

Create a "REALID" for a person's entire account. For example, let's call mine "Teris24"

I will be given the option to show my first name, or my last name, or neither when I'm submitting this REALID.

Therefore I can have all of the services REALID offers, by seeing any blizzard game user on any game/server at any time, as long as they add the REALID of "Teris24"

Also, since I feel my name is simply too unique, I will never have anyone see it, even my REALID friends because I chose for neither to ever be disclosed.

Also, this eliminates you having to literally add people's login names (their emails) from ever being submitted.

Unfortunately for this solution, I already experienced SC2's most recent patch and had to log in to my facebook while in-game to add friends. I couldn't even type in a person's handle to add them, I had to play a game with them or see them somewhere first, or add their email address, which seemed like an unnecessary block compared to the patch before that.

Also I really disagree with the email being a person's login. It has created you so much extra work and trouble. So many accounts have been hacked simply due to this change, it has only increased your workload... Enough to the point where you want to charge me an extra 7 bucks to protect my account further.

The people love anonymity, so if your only goal is to just make it so you can see your buddies online in any game, then this would work fine. You have to assume that many of your customers simply cannot work with computers at all, and are completely oblivious to the many many many many ways their information can be used for malicious reasons. "Hoping" they aren't dumb isn't exactly a real solid ground to stand on.

The only reason you'd do anything further seems like it could be for privacy-breaking money-making reasons.

We don't pay for facebook, but we do pay for you.