Invisible mail blocking char transfer

#1 - July 3, 2010, 5:43 a.m.
Blizzard Post
Hi Kuromeushi

Your best bet is to send an in-game ticket to a GM asking to remove any mail in your mail box. Be sure to explain the issue and the reason behind it in your ticket. This might take some time because of the volume of tickets customer support is currently dealing with.

Best of luck!
#13 - July 3, 2010, 6:29 p.m.
Blizzard Post
Can you both try transferring once more?