#0 - July 2, 2010, 9:47 a.m.
i had faction switched it and i had been playing on it but now all of a sudden its locked?
My druid is locked :S wtf
i had faction switched it and i had been playing on it but now all of a sudden its locked?
#3 - July 2, 2010, 10:11 a.m.
Q u o t e:
my druid is locked saying the statement "you cannot log in untill the character update process is complete"
i had faction switched it and i had been playing on it but now all of a sudden its locked?
We locked this because your account has been compromised recently, Câppy.
That makes any transfer look suspicious.
You should have gotten an email on that. Have you made sure your system and email are secure?
As far as the transfer itself, you are going to need to contact Billing about that.
Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com
- Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283
#5 - July 2, 2010, 10:28 a.m.
Q u o t e:
ive made sure everythings alright but my faction switch happend before my account got compromised so do i need to call to get it unlocked?
Yes, Billing will need to assist with this.