My account is hacked?

#0 - July 8, 2010, 7:42 p.m.

I tried to log in to my account (I was in it earlier today) and suddenly I now have to give an authenticator number. I am also required to enter an authenticator to get in to my battle.net account. Is this a hack? Did they apply someone's purchase to my account?

Wondering what is going on and if this has happened to anyone else.

Orlyia

#13 - July 9, 2010, 6:26 a.m.

Q u o t e:
ok so blizz got my account back and i changed email to my account

Good to hear, Vuljon. There is quite likely damages, please do report them as soon as possible.

Also, it is vital that the source of this be found. If someone added an authenticator they had your password and ID. If that source isn't found - the chances of this happening again are VERY high.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109