#0 - July 5, 2010, 8:45 p.m.
Need help please!
#5 - July 5, 2010, 9:09 a.m.
Q u o t e:
Hi, I posted earlier on tech forums about my account. I went to log in and was asked to use an authenticator code. Problem is I didnt put an auth code on this account. I armoried my toons and my high level characters have all of thier gear stripped. If you can please help me, I would be so thankful! And I have an auth ready to apply to my account as soon as it is returned. I also did a sweep of my comp, and everything was clean. But if you can please help asap, I would be so greatful. Thank you!
That's gone, but I wouldn't count on it staying that way - I see this is the second time this has happened and they also did password resets which tends to indicate your email is compromised.
I've asked your password be reset - I would highly recommend you at the very least check the security of your email account. It may be better to establish an entirely new one for the purposes of WoW.
#7 - July 5, 2010, 9:11 a.m.
Q u o t e:
Thanks for the info guys. I was just hoping since some other people posted with the same problem, that a gm could help me out as well. I also ran through the threads relevant to this, dl the malwarebytes, ect.. I dunno how i got the hack, other then the fact that I didnt have an active auth of my own. This just sucks! I miss my toons :(
Given the history here - as I said above, I strongly suspect your email is compromised in some way.