Authenticator Code - i didnt put one on.

Q u o t e:
ive tried starting a new thread and trying to let them know that ive been hacked, but im not sure if im doing it right :\ because i have been all over the support page on wow.com and i have emailed them from my email account that is attached to my battle.net account; as well as posting somewhere on the forums, but nothing has happened for a long while. im thinking ive done the wrong thing.

could you tell me how i am supposed to contact them (make sure im doing the right thing) or tell me how long it took you to get your account back?

This issue looks to have started on 7/1.

Since they were actively on the account creating mischief, I've asked this be locked down for you - you should get instructions in your email to get it unlocked.

Please, PLEASE make sure your system and email are secure before you request this be unlocked. If they CAN get back in, they WILL be back.

If multiple systems have accessed the game, these forums, or account management - any of them could be suspect for malware as well.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109