#5 - July 3, 2010, 7:25 p.m.
It's likely that we'll be able to restore the character you requested, Mychael. I cannot offer any guarantees, but it appears that we should be able to assist you. I know it's been a long wait, and the last thing you want to do is wait any longer, but I'm afraid it'll be necessary in this case. Thanks your your patience, we'll be sure to assist you as soon as possible.