#1 - July 3, 2010, 4:07 p.m.
Q u o t e:
hello, i just got hacked last night and they put an authenticator on my account, how do i get the authenticator taken off and my account back
I suggest contacting our Billing department at your earliest convenience, Padwee. They can be reached using one of the following methods:
Billing and Account Services - Email: [email protected]
- Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11
Live Representatives are available every day from 7:00 AM to 8:00 PM PDT
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283
While you're attempting to contact them, please take a few moments to review the following support articles for more information on how to secure your computer and report your account as compromised:
What to do if Your Account Has Been Compromised:
http://us.blizzard.com/support/article/30796 Account and Computer Security:
http://us.blizzard.com/support/article/30794 If you have any lingering questions after reading these articles, please let us know. :)