Just got hacked and authenticator on acc

#0 - July 3, 2010, 4:04 p.m.
Blizzard Post
hello, i just got hacked last night and they put an authenticator on my account, how do i get the authenticator taken off and my account back
#1 - July 3, 2010, 4:07 p.m.
Blizzard Post
Q u o t e:
hello, i just got hacked last night and they put an authenticator on my account, how do i get the authenticator taken off and my account back


I suggest contacting our Billing department at your earliest convenience, Padwee. They can be reached using one of the following methods:

Billing and Account Services
  • Email: [email protected]
  • Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11

    Live Representatives are available every day from 7:00 AM to 8:00 PM PDT
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283

While you're attempting to contact them, please take a few moments to review the following support articles for more information on how to secure your computer and report your account as compromised:

What to do if Your Account Has Been Compromised:
http://us.blizzard.com/support/article/30796

Account and Computer Security:
http://us.blizzard.com/support/article/30794

If you have any lingering questions after reading these articles, please let us know. :)