Done still. - Blue Tracker

#0 - June 30, 2010, 4:26 a.m.

It's all good and great ya'll restored all this stuff and so on and so forth, but there's still a authenticator on the account that isn't mine. Listen all I want is to cancel the account and stop getting these emails from you guys. If you're not going to take off the authenticator so I can cancel it, stop sending me these emails. I'm done with blizzard, and I'm done giving you money. Cancel the [Expletive Removed] account. Thank you.

Auryk

#5 - June 30, 2010, 4:52 a.m.

Q u o t e:

If you don't want to call them then use the TOU form

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26361&pageNumber=1&searchQuery=Terms+of+Use

***Quoted for Turtle***

You are not required to contact Billing & Account Services via the phone, Vestamare. If you were to fill out the form linked above, and send it through e-mail, fax or postage, you should be able to get the Authenticator removed from your account just the same.

Vrakthris

#25 - June 30, 2010, 5:50 a.m.

Unfortunately, Vestamare, we are only able to give so many chances when you are posting. You have received your fair share and continue to using inappropriate language violating our Code of Conduct. If it was simply inappropriate language we may remove it a few times so we can continue the conversation with you but you are also directing it to other players which I can not allow.

I'm sorry to say that those of us who moderate this forum are not in a position to assist with the removal of an Authenticator. If an Authenticator was maliciously attached and you can properly verify what you are the registered user on the account our Billing staff should be able to help.

You do not necessarily need to call but make sure you send the request from the registered e-mail address for the account.

Billing Department

Email Support
o Website E-mail Form
http://www.blizzard.com/support/wowbilling/?id=eSupport000
o [email protected]

Phone Support
You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 7AM-8PM (PST) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.

If you are unable or unwilling to provide ID verification if requested we should still be able to help remove a credit card attached to the account. Simply provide the information to our Billing rep and they should be able to remove the card from all associated accounts.