Blizzard Authenticator Deleted

#1 - June 29, 2010, 12:04 a.m.

Unfortunately no, the only way to remove a legitimate Authenticator is to get in touch with billing. Your best bet is to continually redial after receiving the busy message and hope that you get into the on-hold queue. Spacing your calls throughout the day may not increase your chances of getting through.

Vrakthris

#3 - June 29, 2010, 1:56 a.m.

I'd recommend that you continue to try and get through, Charlifox, our Billing and Account Services may be able to help via phone but you might also want to check out the following webform.

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26361

It covers a number of issues including deactivating an Authenticator on the account.

Vrakthris

#4 - June 29, 2010, 1:57 a.m.

Q u o t e:
Haha I realize now that calling sporadically throughout the day wasn't exactly the best way to get through. After about 5 minutes of continuous calling I finally was on hold for awhile. The person I talked to was very helpful, problem is resolved. I feel silly for starting a whole thread. Thankyou for your help :)

Excellent news! Thanks for letting us know, Charlifox.