#2 - July 7, 2010, 12:40 p.m.
Q u o t e:
So, an authenticator has been placed on my account.
A friend noticed me on and said two of my toons have been transfered off server.
Just wanted to let you know. Hope something can be done about this
Looks like they removed that themselves, Jay - and you are in the account.
The important thing at the moment is to find out how they got hold of your password and ID.
If that source isn't located, the chances of this happening again are VERY high.
You will also want to submit a petition and ask a restoration investigation be started. Be sure to mention that some characters were transferred.
This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244 You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.
Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6 Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109