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Authenticator Removal

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Wilmaker
#0 - July 2, 2010, 12:07 p.m.
Blizzard Post
I just tried logging into my account and the game is asking me to enter an authenticator code, even though I dont have one. Ive been playing WoW for years without issue, and I scanned my PC which turned up nothing.

It has gotten me very worried and I wanted to know if someone could remove it? Thanks.
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Orlyia
#8 - July 2, 2010, 12:41 p.m.
Blizzard Post
Q u o t e:
Ive contacted my friend and one of my toons are online... so I am currently being hacked. Ive already reset my password but until someone at Blizzard does something, I guess Im going to lose everything... damn.


See if you can get in Will. They may not have made off with everything, looks like they were in the process of funneling things to your Orc, I'd check his mail.

It is VITAL you find out how they got your password and ID or they WILL be back, that is almost assured.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109