Huge beta issue Need help by GM!!!

#0 - July 2, 2010, 7:18 a.m.
Blizzard Post
Hello,
I have recived on my battle.net account manage my page a copy of Cataclysm closed beta but when i try to log in it tells me that this account is not flaged for it or it is from a differnt region. Please help also i cannot post on the beta fourms.
#1 - July 2, 2010, 7:25 a.m.
Blizzard Post
Did you download the beta client from your Account Management page?
#4 - July 2, 2010, 7:33 a.m.
Blizzard Post
Q u o t e:
Would you like a SS of what is happening?


I'm not entirely sure what's up with this, Blood - I'm asking it be looked into further.

#8 - July 2, 2010, 8:57 p.m.
Blizzard Post
Q u o t e:
Now when i try to log in i get the message: "There was a problem logging in with this account. You may not have a world of warcraft game attached to your account, or you may be logging into a region different from the one you created the account in. If you continue having trouble, please contact customer support."


And you are certain you are using the Beta client?

I did ask this be looked into further, but it's going to take a bit more troubleshooting.

Everything we can see so far looks good on this side, still thinking it's somehow the wrong client, something.....

Would you be in a position to be able to call into our Tech Support about this? They may be able to trouble-shoot this further for you. They don't have an 800 number, but you could dial in using something like Skype.

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