Fake pet and mount phishing scam?

#0 - July 1, 2010, 9:36 p.m.

Hello,

I just received this email in my hotmail inbox, and I am unsure of its legitimacy. I've never purchased anything from the Blizzard store, and the credit card numbers shown are not from my card. Additionally, my World of Warcraft account is linked to a different email address. I *****'ed out the item codes, my name, and my email.

Blizzard Store Order #45001961 - Placed 2010-7-1‏
From: Blizzard Entertainment ([email protected])
Sent: July 1, 2010 5:25:30 AM
To: *****@hotmail.com
Hello *****, thank you for shopping at the Blizzard Store!

World of WarcraftÂ® Mount: Celestial Steed : *****
World of WarcraftÂ® Pet: Lil' K.T. : *****

To use this key to activate the pet, simply follow these instructions:

1. Create a Battle.net account (or if you already have one, log in) at http://www.battle.net
2. Verify your e-mail address. (If you have previously verified your address, skip this step.) From the main Account Management page, click the 'verify this e-mail address' link. Then, check your e-mail account for a verification e-mail. Click the link in this e-mail to verify your e-mail address.
3. Return to the Battle.net account management page, then click on 'Code Redemption'.
4. Enter the above Pet Key in the code field.
5. Once you have successfully redeemed this code, you will be able use the pet in World of Warcraft.

NOTE: If you have previously chosen to gift your digital purchase, attaching this key to your Battle.net account will prevent the gift recipient from being able to redeem this key with their Battle.net account.

===========================================
Purchase Receipt
===========================================
Customer Name: *****
Order Date: 2010-7-1
Order #: 10403721

(1) World of WarcraftÂ® Mount: Celestial Steed - $25.00
Game Key: *****
(1) World of WarcraftÂ® Pet: Lil' K.T. - $10.00
Game Key: *****

Credit Card Number : ****-****-****-2941
Credit Card Type : Visa
Item Subtotal: $35.00
Tax: $0.00
Shipping & Handling: $0.00
Shipping Tax: $0.00
Grand Total: $35.00
===========================================

If you have any questions or concerns about your order, please contact us at:

Phone: Toll-free at (1-800-592-5499)
E-mail: [email protected]

Live phone support is available seven days a week, 8:00AM - 8:00PM Pacific Time.

Thanks for shopping with us!
Blizzard Customer Service

Aredek

#6 - July 1, 2010, 10:05 p.m.

Can you forward the unedited version of this email to [email protected] so that I may look into this a bit further, Persevera?

Also, please take a few moments to review the following support article for more information on how to locate an emails header information:

How to Identify Fake or Phishing Emails:
http://us.blizzard.com/support/article/25133

Once you've located the header, please post it here. :)

Aredek

#7 - July 1, 2010, 10:11 p.m.

Q u o t e:
You are receiving this e-mail because Carlos Filipe has purchased a Celestial Steed Pet for you as a gift from the Blizzard
Store!

Celestial Steed Pet Pet Key: ***********

To use this key to activate the Celestial Steed Pet, simply follow these instructions:

Create a Battle.net account (or if you already have one, log in) at [removed]
Verify your e-mail address. For existing account holders, click the 'verify this e-mail address' link in the main Account
Management page and follow the steps. For new accounts, check your e-mail account immediately after account creation for a
verification e-mail. Click the link in this e-mail to verify your e-mail address.
Return to the Battle.net account management page, then click on [Item Code Redemption].
Enter the above Pet Key in the [Item Redemption Code] field.
Once you have successfully redeemed this code, you will be able to use the Celestial Steed Pet.

We strongly recommend you keep this e-mail on file for future reference. If you have any questions about this gift or about
your Battle.net account, please contact our Sales, Billing & Account Services team at:

Phone: 1-800-592-5499
E-mail: [email protected]

Live phone support is available seven days a week, 8:00AM - 8:00PM Pacific Time.

Blizzard Entertainment

This is unquestionably a phishing email, Shepherdd. The website the email directs you to is not legitimate. Please forward this e-mail to [email protected], and review the following resources:

How to Identify Fake or Phishing Emails:
http://us.blizzard.com/support/article/25133

Fake E-mails from "Blizzard Entertainment":
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1

Aredek

#10 - July 1, 2010, 10:35 p.m.

Yep! This is definitely a phishing scam. Good job spotting it!

Any time you're not sure, looking at the header is a great place to start. If you're still perplexed after looking over the header, you're always welcome to post it here so that we can take a look with you. :)

I know you've been looking at and sending emails left and right, but if you'd be so kind, please email this to [email protected] with the headers posted just before the email message.

Thanks again for all your help!