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Authentcator issues

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Overlordzero
#0 - July 8, 2010, 9:36 a.m.
Blizzard Post
i have my locked by a authenticator i did not activate . i cannot log in to my account. i have sent a message to blizzard support but have not heard from them . I 'm reply here for some help.
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Orlyia
#2 - July 8, 2010, 10:15 a.m.
Blizzard Post
Q u o t e:
i have my locked by a authenticator i did not activate . i cannot log in to my account. i have sent a message to blizzard support but have not heard from them . I 'm reply here for some help.


See if you can access the game with your latest password, Overlord. This does look like you were compromised.

You'll want to report damages as soon as possible. Also, it is IMPERATIVE that you find out how they got your password and ID or the chances are VERY high they will return.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109