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Unauthorized authenticator

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Ovenmitt
#0 - July 1, 2010, 10:59 a.m.
Blizzard Post
Seems to be a trend in the past few days... I need this removed from my acct ASAP! Already changed bnet password
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Orlyia
#1 - July 1, 2010, 12:01 p.m.
Blizzard Post
Your quick password resets may have helped here, but you need to check your characters carefully for damages, Ovenmitt.

You should be able to get on now with your lastest password.

Finding the source of this is going to be vital going forward to keep it from repeating.

Right now, security is the main concern so they can't get back in. If they can....they WILL be back, that is very likely.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109
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Orlyia
#3 - July 1, 2010, 12:27 p.m.
Blizzard Post
Q u o t e:
If by lucky you mean everything is gone, then yeah. I'm super lucky.


Well, that can be looked into.

I'm sorry, it didn't look like they were in for very long, I thought perhaps you'd blocked them. It's rare to be able to pull that off successfully, but it does sometimes happen :(