E-Mail about a banned IP address login?

#0 - July 1, 2010, 2 a.m.

Greetings,

This is an automated notification sent from our account security system. You logined your account successfully at 3:14 on Jun. 11th form the 203.29.211.* IP range. According to the report of many players, we found that the account published spam information in the game which harassed other users seriously. This action has violated the EULA.

As too many customers' complaints, the IP range above has been blacklisted. We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, we need you check your account status as soon as possible.

To do so, simply click here:

https://www.battle.net/account/support/login-support.xml

Blizzard staff will verify your account information submitted in two days, please do not modify your account information and password during this time . It will not affect your game uptime.

For more information, click here for answers to Frequently Asked Questions or to contact the Blizzard Billing & Account Services team.

Regards,

Account Administration
Blizzard Entertainment
Online Privacy Policy

Is this to be taken seriously? I have an authenticator attached, all my virus and stuff are up to date. The IP range that was posted seems to be from my home. I'm currently away at a college so I'm not sure if that IP ban was put on and won't be able to log in from my home.

that site looks pretty legit to me... what should I do?

Vrakthris

#3 - July 1, 2010, 2:08 a.m.

As the others have said, Lovelyn, that e-mail is a fake. It is a phishing e-mail attempting to trick you into following the link provided and stealing your account name and password.

Though the link in the e-mail appears to be a legitimate one it likely redirects you to a site that mimics ours.

It doesn't sound like you entered any of your information yet but you may want to check your system to make sure you didn't pick up anything while you were there.

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133

Thank you for checking before you responded. We're always happy to confirm an e-mail, it is less time consuming then the compromise investigation. :)

Vrakthris

#6 - July 1, 2010, 2:28 a.m.

Q u o t e:
* Wonders the reason you would question the great and powerful Google *

*laughs*

I find important e-mails in my spam filter all the time. :P