I`ve been Hi-JACKED!!!!!!

#0 - June 29, 2010, 1:50 a.m.
Blizzard Post
I see that my problems are getting worse!!!......First I cannot logg in to WOW because it asks me for an authentication code........I DON``T have one of these....EVER.....so...I got my wife to logg into her account...no problem....all of my characters on her freinds list....GONE.....check the guild list...THREE of my characters are no longer in the guild.. not to mention....thier not even listed on the server!!!!...check the guild bank....UNKNOWN has withdrawled 22 items from each bank tab......and last but not least on here....where you can select which character to post your message... I have a new level one character named : Nekkdfgrer.....IT`s not mine!!!!!!!!!!!!!!!!!!!!!.....SOMEBODY HELP ME!!!!!!!!!!!
#8 - June 29, 2010, 2:33 a.m.
Blizzard Post
Q u o t e:
I see that my problems are getting worse!!!......First I cannot logg in to WOW because it asks me for an authentication code........I DON``T have one of these....EVER.....so...I got my wife to logg into her account...no problem....all of my characters on her freinds list....GONE.....check the guild list...THREE of my characters are no longer in the guild.. not to mention....thier not even listed on the server!!!!...check the guild bank....UNKNOWN has withdrawled 22 items from each bank tab......and last but not least on here....where you can select which character to post your message... I have a new level one character named : Nekkdfgrer.....IT`s not mine!!!!!!!!!!!!!!!!!!!!!.....SOMEBODY HELP ME!!!!!!!!!!!


It sounds as though your account has been compromised. I know that you're probably a little panicked, but please try to remain calm if you can.

At this point, there are a couple of things which should be foremost on your mind. If you and your wife both play from the same system, but only one of you was compromised, then it's rather likely that you fell prey to a phishing attempt. If that is the case, then there isn't likely to be any trace of malware on your system. If not, then her account is at risk as well. Regardless, this is an ideal time to secure your system to help ensure that nothing untoward occurs in the future.

After you've done that, then it's time to recover your account! Step by step guidance for that process can be found in the articles we've posted into the following thread:

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

Good luck, and if you have any further questions, please don't hesitate to ask.