Need help with Faction Transfer

#0 - July 8, 2010, 5:03 p.m.
Blizzard Post
I read through all the information on Faction Transfers last night, though I think I missed the part on if it is possible to use a pre paid visa to pay for one.

Being a shopaholic I don't trust myself with an actual Visa, and seeing as I'm a student, I don't see the need for one, so I figured I'd buy a pre paid card and use it to transfer a character.

So, is it possible to pay for a faction transfer with my pre paid Visa?

Thanks in advance.

Sallana

Edit!

Well I tried to get my card to go through, I put in my name, postal code, and all the other information, but then I realized I hadnt registered my postal code with Visa on their site yet!

I cancelled the transaction, and on the blizzard page it says it was cancelled, however when I went to the Visa page, it said the transaction had gone through and now I have lost money on my card...

I contacted Visa and they told me that I should get the money back in 15 days, however if I'd like to get it back within 48 hours I would need information from Blizzard faxed to Visa =S

I would need the following (doubt I'll get any help);

-A letterhead
-reason for releasing the authorization
-Merchant id number
-Authorization number
-Or a brief statement explaining why they don’t have them
-My 16 dig card number
-Date and amount of the transaction (which was today and the amount was 32.54 -Canadian dollars- )
-A brief statement giving visa permission to release the authorization
-Managers name phone number and signature (Lol I don't see that happening)
- Blizzard's area code

All of that would need to be faxed to 1-801-298-6404 (Visa's faxing number for the region responsible for my card.)

Guess I'll be waiting 15 days for that transfer after all, and all because I didn't look into this enough.

Shame on me.

#2 - July 8, 2010, 11:01 p.m.
Blizzard Post
Q u o t e:
I contacted Visa and they told me that I should get the money back in 15 days, however if I'd like to get it back within 48 hours I would need information from Blizzard faxed to Visa =S


This is a pending charge, Sallana, since you did not complete the transaction you were not actually charged. These charges usually return to the card within 3-5 business days. I'm not certain if this type of transaction can be freed up prior to that time frame, this is usually managed by the bank that the card is through.

You may contact our Billing department to see if there is anything that can be done, Sallana. Good luck!

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 7AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.