Real ID, not working halp.

#0 - July 1, 2010, noon
Blizzard Post
I cant get mine to work, when ingame it doesnt show up as it should. Maybe im overlooking something.
Heres a screenshot: http://img37.imageshack.us/f/hmmme.jpg/
#1 - July 1, 2010, 12:04 p.m.
Blizzard Post
Q u o t e:
I cant get mine to work, when ingame it doesnt show up as it should. Maybe im overlooking something.
Heres a screenshot: http://img37.imageshack.us/f/hmmme.jpg/


Parental controls seem to be active on this account, Rhad.

You'll want to change or disable those for REAL ID to function.
#4 - July 1, 2010, 12:15 p.m.
Blizzard Post
Q u o t e:


Well I enabled the real ID on the parental controls, but being able to disable the completetly would be appecriated. Parental controls that is.


That is set to a completely different email. If you don't have access to that - giving Billing a call for further assistance may be best.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283
#6 - July 1, 2010, 12:32 p.m.
Blizzard Post
Have you looked at this control page?

https://us.battle.net/account/parental-controls/index.html
#8 - July 1, 2010, 12:42 p.m.
Blizzard Post
Q u o t e:


Yep, Dont see anywhere to just turn them off completetly, although i enabled realID and its working now


I'm not certain about that - unless there is an option in that interface.

This may need to be something Billing will simply have to assist with if you want it totally disabled.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283