Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Character Name Change Problem.

Forum Avatar
Orlyia
#1 - July 6, 2010, 9:34 a.m.
Blizzard Post
Q u o t e:
Hello.

I was just wondering if anyone else has had this problem. I changed my username a week ago, and it still has not changed. The payment said it was on hold, but what I don't get is why is it on hold when I have done all the requirements and payments?

Realm where this character is located: Thaurissan
Character's original name: DEATHFTW


You will want to call Billing on this, Death.

I'm unable to tell what happened, but there is a Billing note on this.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283
Forum Avatar
Deathftw
#2 - July 6, 2010, 9:39 a.m.
Blizzard Post
is there a way to cancel this?
Forum Avatar
Orlyia
#3 - July 6, 2010, 9:40 a.m.
Blizzard Post
Q u o t e:
is there a way to cancel this?


You might check Account Management to see how far the process went and if it can be. If it's gone past that point, Billing is going to be the department that can assist.