Authenticator Removal Request

I highly recommend that you continue to contact our Billing department via e-mail and by phone. I understand that the wait can be a bit frustrating, but contact Billing is the most efficient way to receive the help you're looking for. They can be reached using one of the following methods:

Billing and Account Services

• Email: [email protected]
  
• Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11
  
  Live Representatives are available every day from 7:00 AM to 8:00 PM PDT
  For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
  
  • Players in Australia should call 1-800-041-378
    
  • Players in Singapore should call 800-2549-9273
    
  • Players in Chile should call 1230-020-5554
    
  • Players in Mexico should call 001-888-578-7628
    
  • Players in Argentina should call 0800-333-0778
    
  • All other international players should call: (949) 955-0283

Q u o t e:
I have been having same problem since wed the 30th morning at 0900 pst.. still getting same response.. it seems after I did the new in game follow your friends ie [email protected] that is when I got hacked.. seems like they might have a problem with this new software..

This actually isn't a software related issue, Drkvaderett. We're simply receiving a large number of calls and our phone queues are overburdened as a result. We're definitely looking to improve the quality of our service by reducing the number of calls turned away as a result of full queues. We thank you all for your patience in the meantime.