Blizzard Authenticator Code issue

#0 - July 3, 2010, 12:12 a.m.
Blizzard Post
I was just logged in a minute ago and i went afk for about 5 minutes and i got disconnected.
This happened multiple times and i thought it was just normal.
I logged in again about the 6 time logging back in and it asked to type in the generated Authenticator Code.
I have no idea what its asking for, my game card expired august 11th so i know it cant be that.
Atm i cannot log in.

i just looked at my wow armory and it looks like i have been hacked -__-
#1 - July 3, 2010, 12:15 a.m.
Blizzard Post
Q u o t e:
I was just logged in a minute ago and i went afk for about 5 minutes and i got disconnected.
This happened multiple times and i thought it was just normal.
I logged in again about the 6 time logging back in and it asked to type in the generated Authenticator Code.
I have no idea what its asking for, my game card expired august 11th so i know it cant be that.
Atm i cannot log in.


Unfortunately, the likelihood is that your account was compromised, Volcumore =(. While that's bad news, all is not lost.

Your first step would be to go to the sticky we've posted on the subject of security and compromise, as we have step by step instructions posted in an article within:

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

It's vital also to ensure that your system is secure before you set about recovering your account. If you are unable to locate malware, then it's possible that your account information was phished. Regardless, while restoration isn't guaranteed, our staff will be happy to investigate the situation and will do their best to provide as complete a recovery as possible.