Friend's account hacked help

#0 - July 2, 2010, 3:36 p.m.

All I know if her main toon name Illyrya on Kil'jaeden. She just hit 80 so she didn't have much gear or gold so it should be a quick fix. The gold is not much an issue but she needs the crappy blues so she can do random heros when I am not there to tank for her. Please help her so I can finish helping to gear her up this weekend and next week.

Thank you

Aredek

#1 - July 2, 2010, 3:39 p.m.

I appreciate you bringing this to our attention, Swishertreat, but you may want to consider sending in an in-game petition containing this information. While we'd love to help on the Customer Service forum, I'm afraid that this is not something we are able to provide direct assistance with.

Once you've submitted the in-game petition, please be sure to let your friend know of the following support articles which will help her reclaim the account and secure her computer:

What to do if Your Account Has Been Compromised:
http://us.blizzard.com/support/article/30796

Account and Computer Security:
http://us.blizzard.com/support/article/30794