Is that right?

#0 - June 30, 2010, 6:15 a.m.
Blizzard Post
Vrakthris,

When it comes time for me to renew my subscription (and alot of my friends as well who play), I will simply refer to your previous comment.

If this is the standard of service that people can expect from Blizzard, then thankyou for the lack of service, your assumptions about my reasons for posting in the CSF was quite hilarious.

Thankyou :)

#13 - June 30, 2010, 6:58 a.m.
Blizzard Post
Q u o t e:
Best of luck wherever you decide to Troll in the future.


Mumbles, that as well as telling others they are trolling falls into the trolling category as well. If you have an issue with a post and believe it to be trolling please use the biohazard symbol to report it. :)
Q u o t e:

Vrakthris,

When it comes time for me to renew my subscription (and alot of my friends as well who play), I will simply refer to your previous comment.


My comment that you should seek assistance through the proper channels, Ophaha, and should not participate in trolling other threads? Please do. I would like nothing more than for you to figure out whatever your technical issue seems to be and get it resolved, Ophaha. I'm afraid that the In-Game Support staff is not versed in technical issues though so our Technical Support department is your best source of assistance.

If you have not received assistance from posts made it is recommended that you try one of the other contact methods. Like this forum our Technical Support staff tries to address what issues they can but they simply can't get to them all nor is the forum always the best way to troubleshoot a problem. We aren't there with you and your computer so we can only provide recommendations, calling is usually the best form of contact since it allows a live dialog.

#23 - June 30, 2010, 7:31 a.m.
Blizzard Post
Q u o t e:
Look, lets get some facts straight......

1. No post in the CSF that i made made specific reference to my technical issue (that was your assumption, not mine)

I looked at your recent posting history and that was the only post that discussed an issue you were having.
Q u o t e:

2. It has been a whole week and I still cannot play


I'm not certain what your point is then, if my assumption appears to be correct why bring it up that I was assuming? Even so I can only go off of the information available.
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3. I have tried all the suggestions proposed in the technical support forums and I still get nothing. I do not appreciate paying for a service that I am not recieving.


I'm sorry to hear that, Ophaha. You have contacted Tech Support via phone? Were they simply unable to figure out what the issue was or did they give you a possible solution? Our goal is to help people to install and play the game as best as we can but some issues are simply beyond our ability to help with, especially not being on location. Perhaps some tech savvy players here have other troubleshooting steps that you can try.
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Thankyou for the lack of service Blizzard, much appreciated.

Ps, thankyou for making my decision to quit even easier Vrakthris.


I'm sorry you feel that way, Ophaha. If you have truly posted information regarding your issue and e-mailed and called but still have not been able to find troubleshooting options to resolve the issue I can understand your frustration. I was only able to find one thread in Tech Support about this which doesn't seem to go into any detail on what your issue is nor was I able to find any e-mails sent from the registered address to Tech Support. Hopefully you contacted them from another e-mail address and they'll be able to get back you.

Good luck.