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Mobile auth q?

Forum Avatar
Kyat
#0 - July 8, 2010, 1:52 a.m.
Blizzard Post
A guildie of mine uses the iPhone auth app. He dropped his poor phone in water, with work he's had difficulty getting thru to blizz via phones. Is there any alternative for him?
Forum Avatar
Malkorix
#3 - July 8, 2010, 2:17 a.m.
Blizzard Post
Q u o t e:
He can fill out a webform for billing, or send them an e-mail.

All contact information is located here:

http://us.blizzard.com/support/article.xml?locale=en_US&tag=cs&rhtml=true


Indeed, and while getting through via telephone may be a bit of a challenge lately, please let your friend know that it is still possible to get through. It may take some patience and persistence, but use of the redial feature should win the day. That is also probably the fastest method to obtain some help with this situation.

Here's our Account Services contact information for your convenience:

    Billing & Account Services

    Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
    Live Representatives Available 7am to 8pm PST
    E-mail Support - [email protected]

    If you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above.
    If you are located in Singapore you should use 800-2549-9273 if you cannot get through with the number above.
    Latin American and International callers without access to our 800 numbers may use: (949) 955-0283