My guildy needs reactivating, Schneeky

#0 - July 3, 2010, 7:57 a.m.

My friend's account got temporarily disabled and since he is unable to post in the forums I was wondering if there was any information on when it would be unlocked. One of his characters is Schneeky from the server Shadowsong. Can I please have a blue look into this he already sent in the form they requested like 3 days ago and he has yet to received any sort of reply.
I miss and really need him back online for our ICC Guild runs.

Thanks you very much for your time.

Wahineh

Aredek

#89 - July 3, 2010, 2:37 p.m.

Unfortunately, as your fellow players have stated early on, there's little information I am able to provide in regards to why your friend's account is inaccessible or when it will be made accessible. What I can do, however, is encourage you to have your friend contact our Account Administration department by e-mail at [email protected]. They will happily review this issue and do whatever they can to assist him.

Should you have any further questions, please let us know by creating a new thread. Because this one appears to have gotten out of hand, however, I am electing to lock it. Should we start afresh, please refrain from bumping the thread, making multiple off-topic comments, and arguing with various other posters. For those of you who are not seeking help, please be respectful of the players who are seeking help; posting accusatory or disruptive comments is completely unnecessary even if the information is accurate or correct.