Authenticator broken need help

#0 - July 2, 2010, 11:11 p.m.
Blizzard Post
i broke my authenticator but i have my serial key and phone lines are busy
#6 - July 3, 2010, 1:10 a.m.
Blizzard Post
Q u o t e:
i broke my authenticator but i have my serial key and phone lines are busy


Actually, while the phone lines are busy, with some patience and persistence you should still be able to get through. Redialing repeatedly, rather than calling at random times should help.

Alternatively, since you have your serial number, you could try emailing instead. It may take a few days to receive a response via email though, so it would be best to exercise that option if you are willing to wait a bit, or if calling isn't an option.

Good luck!

Q u o t e:
i got threw i just redialed about 100 times till i got in q then waited 20m said he can take it off in like 30m


Alas, I was a bit late - but I'm glad that our staff was in a position to assist!