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Authenticator Locked

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Primalist
#0 - July 1, 2010, 8:25 p.m.
Blizzard Post
I quit playing WoW a few weeks ago, but wanted to get on Battle.net to re-download WC3, but whenever I try and log in I get the message "The authenticator attached to this account is locked due to multiple failed attempts. Please call our billing department to unlock it." Can a CM help me with this problem tonight or will I have to try and call Blizz tommorrow? (Last time I called Blizz I was on hold for 5 hours then my call got dropped.
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Orlyia
#4 - July 2, 2010, 9:41 a.m.
Blizzard Post
See if you can get in now, Primalist.

This can happen one of two ways. You yourself had login issues and locked yourself out - or someone else tried to get in....and the authenticator did it's job.

You may wish to scan your system for malware and check the security of your email just in case.