RealID: Working for you or not?

#0 - June 24, 2010, 2:36 a.m.

My father tried to add me using my battle.net e-mail address, his friend's list is the new style, mine is the old style. I typed in his e-mail address for Parental Controls, it still did nothing.

What did you guys do to get it working? Why would a select few people have the old style friend's list, where 90% of people have the new style?

Orlyia

#5 - June 29, 2010, 7:34 a.m.

Q u o t e:
You can't read

No email came so I can't. I've requested it to be sent like 10 times

The email may be set to something else then.

Parental controls inherited some settings from WoW accounts when they switched over to Battle.net. If you are still having difficulties with this, I'd recommend contacting our Billing department for further assistance.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]

Orlyia

#7 - June 29, 2010, 7:40 a.m.

My best educated guess is with 7 accounts, one of these passed on information to Battle.net. Unfortunately, Game Masters cannot access nor change those settings.

And there was some restoration work just done on this account, have you checked your email and ingame lately?