#0 - June 24, 2010, 5:39 p.m.
Q u o t e:
First, I'd like to correct a misconception. This is not the reason why players are experiencing issues redeeming their loot codes, and indeed, players should continue to be able to redeem World of Warcraft Trading Card Game loot into the future. There are no plans whatsoever to void any Loot Codes that are currently in existence.
It remains that there may be an issue afoot, however, and we definitely want to help get to the bottom of this situation. If you are affected by this issue, please send an email to [email protected] with the title ATTN: Malkorix TCG Loot and including the following information:Please note that the email address provided above is used in specific circumstances, and we are unable to respond to unrelated queries or requests sent to that address.
- Your Battle.net account name
- World of Warcraft account
- Name and Realm of the character upon which you attempted to redeem the item
- Which specific TCG Loot items you wish to redeem
- The precise code of the item you had hoped to redeem